Privacy Policy for SBC Auto Lab

Hi there! Welcome to SBC Auto Lab (sbcautolab.com). We value your trust and are completely committed to protecting your privacy.

This policy is written to be simple and straightforward. It explains how we collect, use, and protect your personal information, especially when you reach out to us through our website or via our Google Ads lead forms.

1. What Information We Collect

When you fill out a contact form, request a quote, or submit a Google Ads lead form, we only collect the information you voluntarily share with us. This typically includes:

  • Your Name

  • Your Email Address

  • Your Phone Number

  • Information about your vehicle or the services you are inquiring about

2. How We Use Your Information

We use the information you provide for one main reason: to help you and provide excellent service. Specifically, we use your details to:

  • Reply to your questions or inquiries.

  • Provide you with estimates or quotes for our services.

  • Schedule appointments.

  • Communicate with you about your vehicle.

3. We Do Not Sell Your Information

Here is the most important part: we will never sell, trade, or rent your personal information to third parties. We will only share your information if it is necessary to provide our services to you (for example, using secure software to manage our appointments) or if we are legally required to do so.

4. Keeping Your Data Safe

We take reasonable and industry-standard precautions to protect your personal information from unauthorized access, loss, or misuse. Your data is kept secure and is only accessible to SBC Auto Lab staff who need it to assist you.

5. Your Rights

You are always in control of your information. If you ever want us to update your details, stop contacting you, or delete your information from our systems, simply let us know, and we will take care of it immediately.

6. Changes to this Policy

We might occasionally update this friendly little policy to make sure it stays accurate and up to standard. If we make any major changes, we will update the "Last Updated" date at the top of this page.

7. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please don't hesitate to reach out!

  • Email: Brian@SBCAutoLab.com

  • Phone: 502-694-2098

  • Address: 422 E Broadway Louisville, KY 40202